Cancellation Policy

Hirers Cancellation Policy

Booking cancelled within three months prior to date of event   Hirer is liable for entire hire fee but no equipment charges. (Specially ordered/printed items will require full payment where non-returnable). 
Booking cancelled between three months and six months prior to date of event.   Hirer is liable for 50% of entire hire fee but no equipment charges. (Specially ordered/printed items will require full payment where non-returnable).
Booking cancelled over six months prior to date of event.  

Hirer will lose deposit paid but will incur no further costs. (Specially ordered/printed items will still require full payment where non-returnable) or transferred* to alternative, new, or existing booking.

*Deposits can be transferred only once, second cancellations incur loss of full deposit. 

Hirers Cancellation Policy download.