Solihull Arts Complex

Our booking and postage fees are changing from 1 April

Our booking and postage fees are changing from 1 April
posted 25 Mar 2025

We are making changes to booking fees for shows, events and activities that take place at The Core. The following booking fees will apply to all bookings made on our website and via our Box Office from 1 April 2025:

  • £2.50 booking fee per transaction – for shows and events in The Core Theatre and Studio, as well as for creative courses and workshops.
  • £1.00 booking fee per transaction – for health and fitness classes (inc. dance classes) and Sing Solihull.

Booking fees help to cover the cost of providing a ticketing service to our customers, and this includes:

  • Platform maintenance - the cost of maintaining the website and ticketing system.
  • Payment processing - the cost of securely handling online payments and debit/credit card charges from our payment gateway provider.
  • Customer service and administrative costs - the cost of running the Box Office, providing a service to customers and processing ticket transactions.

If you request tickets to be posted to you, our postage fee will now be £2.50 per order.

 

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